Product information:
Color: Type-c plug (black Digital Display),Type-c plug (White digital display),Type-c plug (purple digital display),Type-c plug (blue digital display), Apple plug (black Digital Display), apple plug (White digital display), Apple plug (purple digital display), Apple plug (blue digital display),Type-c plug (black light display),Type-c plug (white light display), type-c plug (purple light display),Type-c plug (blue light display), Apple plug (black light display), Apple plug (white light display), Apple plug (purple light display), apple plug (blue light display)
Shell Material: Plastic
Function: compact and portable
Size: 80.5*45 * 27.5MM
Packing list: Power Bank *1+usb*1
Product Image:
Returns Policy
Thank you for shopping at Zenvios Online store We strive to provide a seamless shopping experience and want you to be completely satisfied with your purchase. This policy explains our guidelines and procedures for processing refunds and replacement. By making a purchase on our website, you agree to the terms of this Policy.
Replacement Eligibility:
Product Eligibility:
As a responsible company Tazah Global wants to ensure that the product is received by the customer in its original condition and is not incorrect, broken or faulty. If you receive a product that is incorrect, faulty, broken or damaged you are eligible for a free replacement.
Timeframe:
You must request a replacement within 3 days from the date of delivery. After this period, we are unable to process any replacement requests.
Replacement Process:
Initiation:
To initiate a replacement, please share a video of the incorrect, faulty or damaged product to our customer support team within the eligible time frame. In a lot of cases the issue is with the usage of the product and our team can guide you on how the issue you are facing can be fixed. If we determine that the product is indeed faulty….
OPTION A:
We will ask you to ship the incorrect, faulty damaged or broken product in its original packing (Original Product Box and All Accessories) And within 2 working days of receipt of the incorrect, faulty damaged or broken product we will ship the replacement for you free of charge.
OPTION B:
We will schedule a replacement for you within 14 working days. Please pack the product (Original Product Box and All Accessories) for the courier to pick it up and provide you the replacement.
Please note that we do not offer a replacement for “change of mind”.
Refund:
We do not have a refund policy.
Contact Us:
If you have any questions or concerns regarding our Replacement Policy, please contact us at:
WhatsApp: +306944007033
Email: support@zenvios.shop
